Order Processing

Orders are typically processed within 3–5 business days, excluding weekends and holidays. Processing times may be longer during product launches, sales, or periods of high order volume.
 

Shipping Costs

Shipping costs are calculated and displayed at checkout based on the order’s destination, weight, and selected shipping method. Any available free-shipping promotions will be clearly stated at checkout.

Domestic Shipping

Estimated delivery times are shown at checkout. These estimates begin after your order has been processed and handed over to the shipping carrier.
 

International Shipping

International shipping may be available for select destinations. Customers are responsible for any customs duties, import taxes, or additional fees charged by their country. International delivery times may vary due to customs processing.
 

Tracking

When tracking is available, you will receive a shipping confirmation with tracking information after your order has been dispatched. Tracking information may take up to 48 hours to update.
 

Delays and Service Interruptions

Delivery dates are estimates and are not guaranteed. SPARK//SHOP is not responsible for shipping delays caused by carriers, customs, severe weather, holidays, service interruptions, or other circumstances outside our control.
 

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address. SPARK//SHOP is not responsible for orders delivered to an incorrectly entered address. Additional shipping fees may apply if an order must be reshipped.
 

Lost, Stolen, or Damaged Packages

SPARK//SHOP is not responsible for packages marked as delivered by the shipping carrier. If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos so we can review the issue.
 

Final Sale Policy

All SPARK//SHOP purchases are final sale. We do not accept returns, exchanges, or cancellations, and refunds will not be issued for change-of-mind purchases.

Digital products cannot be returned, exchanged, or refunded after purchase. This policy does not limit any rights or remedies required by applicable law.

 

Note on Environment

Made with intention.
 

SPARK//SHOP is committed to a more thoughtful approach to merchandise. We use small-batch and made-to-order production where possible to avoid unnecessary inventory and reduce overproduction. Some products are printed and fulfilled on demand by third-party partners through Redbubble or Wix’s print-on-demand partner, Printful. This means these items are produced only after an order is placed and shipped directly by the fulfillment partner. Production location depends on the product, availability, and delivery destination, with orders fulfilled closer to the customer whenever possible. Items may arrive separately or ship from different regions. Learn more about Redbubble fulfillment and Wix print-on-demand products.
 

As SPARK//SHOP grows, we’ll continue looking for practical ways to improve our products, reduce unnecessary packaging, and make more responsible production and shipping choices.