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Privacy Policy
SPARK//SHOP Privacy Policy
Last updated: August 29, 2026
This Privacy Policy explains how SPARK//SHOP collects, uses, shares, and protects personal information when you visit solidspark.shop, create an account, make a purchase, contact us, or otherwise interact with the store.
Information We Collect
Depending on how you use SPARK//SHOP, we may collect:
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Contact information: Name, email address, phone number, billing address, and shipping address.
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Order information: Products purchased, order history, transaction amounts, shipping details, and customer-service communications.
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Account information: Login details, preferences, saved items, and account activity.
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Payment information: Payment details are processed by third-party payment providers. SPARK//SHOP does not directly store complete payment-card numbers.
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Device and usage information: IP address, browser type, device type, operating system, referring pages, pages viewed, and interactions with the website.
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Marketing information: Email or SMS preferences and interactions with promotional messages.
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Information you provide: Reviews, messages, survey responses, and other content voluntarily submitted to us.
How We Collect Information
We collect information:
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Directly from you when you place an order, create an account, subscribe to marketing, or contact us.
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Automatically through cookies and similar technologies when you use the website.
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From service providers that assist with payments, shipping, analytics, marketing, fraud prevention, and website operations.
How We Use Information
We may use personal information to:
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Process, fulfill, deliver, and manage orders.
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Process payments and prevent fraudulent transactions.
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Provide order updates and customer support.
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Maintain and improve the website, products, and shopping experience.
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Create and manage customer accounts.
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Send marketing messages when you have chosen to receive them.
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Measure website traffic and marketing performance.
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Protect the security and integrity of SPARK//SHOP.
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Maintain business, tax, accounting, and legal records.
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Comply with applicable laws and enforce our policies.
Payments
Payments are processed through third-party payment providers. Those providers may collect and process your payment information according to their own privacy policies and security practices.
SPARK//SHOP generally receives transaction confirmations and limited payment details, such as the payment method, billing name, and the last digits of a payment card.
Cookies and Similar Technologies
SPARK//SHOP and its service providers may use cookies, pixels, tags, and similar technologies to:
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Keep the website functioning properly.
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Remember preferences and shopping-cart contents.
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Understand how visitors use the website.
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Measure website and marketing performance.
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Detect fraud and improve security.
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Provide or measure advertising, where enabled.
You may manage cookies through your browser settings or any cookie controls available on the website. Disabling certain cookies may affect website functionality.
Marketing Communications
If you choose to receive promotional emails or text messages, we may use your contact information to send product news, offers, launch announcements, and other SPARK//SHOP updates.
You may unsubscribe from emails using the link included in each marketing message. You may opt out of text messages by following the instructions provided in the message. Transactional messages relating to orders may still be sent when necessary.
How We Share Information
We may share personal information with trusted service providers that help us operate SPARK//SHOP, including:
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Website hosting and e-commerce providers.
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Payment processors.
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Shipping carriers and fulfillment providers.
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Email and SMS providers.
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Analytics and advertising providers.
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Fraud-prevention and security services.
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Accountants, professional advisers, and legal authorities when necessary.
These providers may access information only as needed to perform services on our behalf or as otherwise permitted by their own policies and applicable law.
We may also disclose information when required by law, to protect our legal rights, to investigate fraud or security concerns, or as part of a merger, acquisition, financing, sale, or transfer of business assets.
Sale or Sharing of Personal Information
SPARK//SHOP does not sell personal information in exchange for money.
Some analytics or advertising technologies may involve disclosures that are considered a “sale,” “sharing,” or use for targeted advertising under certain privacy laws. Where applicable, you may request to opt out through available cookie controls or by contacting us through the website.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal, tax, or accounting obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no online service, transmission, or storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials and should contact us if you believe your account or information has been compromised.
Your Privacy Rights
Depending on where you live, you may have the right to:
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Request access to personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of certain personal information.
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Obtain a portable copy of certain information.
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Restrict or object to certain processing.
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Opt out of targeted advertising or certain data sharing.
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Withdraw consent where processing is based on consent.
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Appeal a decision concerning a privacy request.
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Receive equal service and pricing without discrimination for exercising a privacy right.
To submit a request, contact us through the SPARK//SHOP website and describe the right you wish to exercise. We may need to verify your identity before processing the request. These rights are subject to applicable exceptions and legal requirements.
You may use an authorized agent where permitted by law. We may request evidence that the agent has authority to act on your behalf.
International Visitors
SPARK//SHOP is operated from the United States. If you access the website from another country, your information may be transferred to and processed in the United States or other locations where our service providers operate.
Where required, we rely on appropriate legal grounds and safeguards for international transfers and processing.
Children’s Privacy
SPARK//SHOP is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, please contact us so we can review and delete it where appropriate.
Third-Party Websites
The website may contain links to third-party websites or services. SPARK//SHOP is not responsible for the privacy, security, or content practices of third parties. Please review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy as the store, technology, or legal requirements change. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests, contact SPARK//SHOP through the contact form available on solidspark.shop.
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